Effective Date: 01/01/2025
Business Name: Derlogics
Email: rkjodhani99@gmail.com
Contact: +91 9898893198
Address: 112 Platinium Plaza, Near VT Circle, Sarthana, Surat, Gujarat, 395013, India

At Derlogics, we value customer satisfaction and strive to make the cancellation process simple and transparent.

🛑 Order Cancellation by Customer

Before Order is Shipped

You can cancel your order within 12 hours of placing it or before it has been shipped, whichever is earlier.
To cancel an order, contact us via:

• 📧 Email: rkjodhani99@gmail.com

• 📞 Phone: +91 9898893198

Once the order is confirmed for cancellation, you will receive a notification.

After Order is Shipped

Orders cannot be cancelled once they are shipped.
If you no longer want the product after it has been shipped, you may refuse delivery, and the order will be returned to us.
Please note: Shipping & handling charges (if any) may be deducted from the refund.

🚫 Cancellation by Derlogics

We reserve the right to cancel an order under certain conditions, including but not limited to:

• Product out of stock or unavailable

• Payment-related issues

• Incorrect address or incomplete contact details

• Unforeseen technical or logistical reasons

In such cases, customers will be informed promptly, and a full refund (if applicable) will be initiated.

💸 Refund for Cancelled Orders

• For prepaid orders cancelled before shipping, the refund will be processed to the original payment method within 5–7 business days.

• For refused or returned orders, the refund will be initiated after the product is received and inspected at our facility.

📞 Need Help with Cancellation?

For any cancellation-related queries, feel free to reach out to us:

📧 Email: rkjodhani99@gmail.com
📞 Phone: +91 9898893198
📍 Address: 112 Platinium Plaza, Near VT Circle, Sarthana, Surat, Gujarat, 395013, India